Montreal, February 11, 2021 – Transat Distribution Canada (TDC), the largest full-service travel agency network in the country, is proud to have leveraged its Franchise Advisory Council & Members Advisory Council (FAC & MAC) to support its network on several critical topics during the pandemic. The council is made up of a dozen owners of franchised and affiliated agencies. On the eve of the first working committee of the year, which will focus on business resumption following the COVID-19 pandemic, the TDC network wishes to emphasize these committed entrepreneurs' ongoing contributions.
"TDC's management team has always relied on its FAC & MAC to take the pulse of the market or to identify trends in travellers' purchasing intentions," explains Kimberley Wood, National Director, Franchisees and Affiliates. "In recent months, the role of the FAC & MAC has evolved in response to the events we are experiencing and has been very active and proactive on many fronts. They have virtually met many times in the past months, and the items raised during these meetings have notably supported the development of many key projects, like TDC's campaign on the value of the travel professional and more recently, the brand-new professional fees grid and accompanying training".
Kimberley Wood adds that "several hot topics will be on the FAC & MAC's radar in 2021, including everything involving the resumption of agency operations and preparation for a return to a certain normality. It is, therefore, my pleasure to offer my heartfelt thanks to each agency owner in the FAC & MAC for their resilience, their remarkable contribution and their willingness to work together for this ordeal to be put behind us as soon as possible".
The FAC & MAC, which has been in place for more than ten years, is an advisory committee composed of approximately a dozen owners of franchised agencies. Its mandate is to represent all franchisees and affiliates of the TDC network in Ontario, British Colombia, Alberta, Manitoba, Saskatchewan and Yukon. Le Conseil des Membres, or Members Council, is the equivalent for Quebec based agencies.
2021 FAC & MAC Members
About Transat Distribution Canada
Transat Distribution Canada (TDC) is a full-service travel agency network with some 300 brick-and-mortar travel agencies, websites, a call centre, and independent contractors representing the agent@home program. The network includes the Transat Travel, Marlin Travel, Club Voyages, TravelPlus and Voyages en Liberté brands, as well as other affiliate members. TDC is a business unit of Transat A.T. Inc., a leading integrated international tourism company specializing in holiday travel and offering vacation packages, hotel stays and air travel. Transat was awarded Travelife certification in 2018 in recognition of its commitment to sustainable development. Based in Montreal, it has 5,000 employees.